We start by understanding your business goals, like attracting new customers and improving support for current ones.
After identifying which goals each marketing activity targets, we create reports to show if it’s achieving those goals.
When we create a new website for you, we ensure it can provide the following information whenever someone submits a contact form:
- The source of the visitor before they arrived at your website. This could be from an email, another website, a search engine, social media, or by typing your website address directly into the browser.
- The pages they visited on your website and the time spent on each page.
Based on your current business systems, we may also be able to:
- Send inquiries, along with the above information, directly to your CRM system.
- Direct customers to the appropriate team within your company to ensure their questions are answered quickly.
- Send a follow-up survey to confirm if they found what they were looking for, were satisfied with the service, and would recommend you to others.
- If they’re willing to recommend you, we’ll make it as easy as possible for them to share a recommendation and leave a review.